MobileIron

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Get hired, bring smartphone

May 28, 2010

Filed under: Market Trends, Mobile Learning — adam @ 11:09 am

With so many more economical choices for purchasing smartphones, more global workers now choose to bring their own device to work.  That’s a double edge sword.  Productivity increases but use of corporate data on employee owned devices translates into increased risk.  What if the employee leaves and goes to a competitor?  What if the phone is broken or lost?  What happens when that employee phone connects employees’ friends, social networks, their media (illicit or virus laden), and games disguising network attacks.  Telecomm is not prepared and IT is overloaded to deal with threats.

With nearly 50% of future phone purchasing moving towards smartphones, employers need a scalable solution to both manage and secure valuable corporate assets.  AT&T executives also detailed this week that 40% of iPhones are now going into the enterprise.  IT and Telecom are converging in their need for intelligent mobile device management that secures these assets while providing both a user and business view into costly bills.  MIT Technology Review writes about Service providers harnessing mobile usage patterns this month as well.

By the end of 2011, a recent study from Nielsen states Smartphone deployments will be so rapid that there will be “more smartphones in the U.S. market than feature phones.”  Smartphones show higher application usage than feature phones even at the basic built-in application level.  During Nielsen’s Mobile Insights survey respondents noted in the last 30 days that users are taking full advantage of device application capabilities.  Apple iPhone OS (32%) and RIM OS (37%) control more than two-thirds of today’s market while Windows Mobile, Android and Symbian account for the remainder.  All OS and device suppliers are increasingly aware of the need for diverse business applications – apps that need to be securely managed at scale.  The smartphone Tsunami is cresting and businesses are now realizing these mobile applications represent a significant increase in corporate data usage on devices never before managed.  The next step for IT is proactive user, application and device management.

Mobile Data: A Gold Mine for Telcos

FCC gets serious about data

May 12, 2010

Filed under: Market Trends — ojas @ 9:18 pm

The FCC is following the lead of the EU and getting serious about data charges. There is a good article in GigaOm about this: http://gigaom.com/2010/05/11/fcc-seek-rules-to-avoid-24000-mobile-bills

The goal is to limit mobile data “bill shock” for consumers. I think of it as going for a 300-mile road-trip, pulling into the gas station, and realizing that gas is now $100 per gallon. If I’d known, I would have taken the train.

The basic issue is that consumers have no idea how much data is used when they browse a website, or stream a video, or download an email attachment.

We have two market forces crashing into each other:

  • User appetite for mobile data grows and grows as smartphones become better and better at browsing and apps
  • Operators get more and more concerned about the network infrastructure investments necessary to maintain service quality and keep up with this crazy hockey stick of usage

The “easy” solution is to charge, charge, charge, which constantly shocks the user and inhibits the expansion of the mobile internet.  But to paraphrase the FCC: “You can’t control what you can’t see.”  Real-time visibility into usage is the first step to both rational use and rational pricing.

But what about businesses?  Don’t they face the same issues?  Don’t they also need the same real-time visibility?

The answer is “yes”, their needs are similar.  Each company’s IT or telecom group will need to put its own strategy together on how to rationally manage mobile usage and expense as-it-happens.  

After all, the bill shock of my 300-mile road trip is a drop in the bucket compared to the cost of getting it wrong at the corporate level.